Our Services
Our Policies
Customer Service/Support
SelfCare
Program Guide
Click
here
to see what's on.
Report Service Outage
Contact Information
Name *
E-mail *
Phone # Where You Can be Reached *
Outage Location
City *
Property/Complex *
Building Number
Apartment *
Bedroom Number
Telephone Number
Nature of the Problem
Service(s) Affected
Network
Telephone
Cable TV
Description of Problem or Service Requested *
Please include the amount of time the problem has been occuring, steps taken to resolve the problem, and all times when you will be available. In the event that our technicians need to gain access to the inside of your apartment, it is important that we know exactly when you or one of your roommates will be there to let them in. Please list as many available times as possible so that we will be able to maximize our opportunities to help you.
* Denotes required fields.
Submit
Reset Form
©2010 NTC and Shenandoah Telecommunications. All rights reserved.
A Shentel Company